Subscription service is offered to MARTA Mobility customers who have travel patterns to and from the same destination(s), at the same time, at least one (1) day per week, for at least (six) 6 consecutive months. MARTA attained the Silver level of recognition for its sustainability efforts. A requested trip time may not be available. Riders who qualify for our MARTA Mobility service and use their MARTA Mobility Photo ID Card can receive discounted fares when purchasing multiple rides. The suspension will go into effect on the 15th day of the next month and will last seven (7) consecutive days. MARTA Transit; MARTA Service . Accessible Services - MARTA MARTA Mobility Appeals Panel Riders' Advisory Council; . MARTA At the beginning of each month, MARTA Mobility staff reviews the No-Show history of all customers who have received Warning Letters for the previous month. Contact - MARTA GUIDE Individuals who believe they are eligible must complete Part A of the eligibility application. Name, address and telephone number Today, everyone at MARTA has access to our MARTA Employee Self-Service application. Subscription service can be suspended for a maximum of thirty (30) days. In an effort to support the Federal Transit Administrations (FTA) goal to increase their outreach to consumers having difficulty accessing public transportation, MARTA has listed FTA toll free numbers for customers, community advocates for individuals to call with concerns regarding public transit accessibility. Visitors with Disabilities: Visitors to MARTAs service area who are certified with another Paratransit or similar service will be given presumptive eligibility and able to ride MARTA Mobility for up to twenty-one (21) days each year without requiring certification by MARTA. Operators are responsible for operating their vehicles safely, professionally, and as courteously as possible. It's part of making MARTA a transit system everyone can use. 1. DEFACED/DAMAGED CARDS: Photos that are faded, numbers missing or scratched off will be considered invalid and subject to confiscation. Click here for a downloadable version of MARTA Mobility Guide UTILIZING THE MARTA SYSTEM MARTA MOBILITY AREA & HOURS OF OPERATION TYPES OF MARTA MOBILITY SERVICES MARTA MOBILITY CATEGORIES OF ELIGIBILITY To become eligible to ride MARTA Mobility, you must complete an application and an in-person interview and assessment. MARTA Mobility Breeze Cards are not transferable. Personal Care Attendants (PCAs): A maximum of (two) 2 children under the height of 46" may accompany a MARTA Mobility customer free of charge. For everyones benefit, fixed route and rail operators announce major intersections, destination points, transfer points, and requested stops. 2. Cards MUST be turned in immediately for a re-placement at no cost. The assigned Mobility Bus is scheduled to arrive during this time. 30 Alabama Street Atlanta, GA 30303 Monday - Friday 8:30 a.m. until 5 p.m. 404-848-5000 . Operators are not permitted to enter buildings and/or private residences, lock doors, or set home alarm systems, etc. (Across from Lindbergh Center station) When a return trip is needed, indicate the desired pick-up or drop-off time. If customers travel with a PCA, they may travel with one companion in addition to their PCA. Drinking alcoholic beverages and open alcoholic beverage containers are prohibited. Customer Service. To request an application or obtain information about MARTA Mobility, call the MARTA Mobility Eligibility Department at (404) 848-5389; Monday - Friday, 8:30 AM - 5:00 PM. The fax number for Mobility Eligibility is 404-848-6900. Mobility Operators cannot place themselves or the customer in danger (i.e., pushing, pulling, and lifting weights that strain the operator, traveling over threatening or potentially harmful terrain, slippery surfaces, etc.). MARTA is smarta! MARTA Mobility. MARTA Mobility cannot change pick-up times, pick-up or drop-off locations or accommodate requests for early pick-ups on the day of travel. Individuals may forward the completed application in the following ways: Via Mail: Mobility Fares - MARTA We offer Reduced Fare Breeze Cards to eligible senior citizens, people with disabilities and Medicare cardholders. 2424 Piedmont Road, NE 5. Also, only you are allowed to use your Reduced Fare Breeze Card. MARTA Transit; MARTA Service; Facebook; Instagram; If MARTA Mobility does not provide an appeal decision within thirty (30) days, MARTA Mobility will provide service until an appeal decision is provided. This applies to an individual who cannot independently navigate the fixed route system (board, ride or disembark from a bus or train). A MARTA Mobility Service Agent will explain the service and/or mail an application. Cobb Transit Service: CobbLinc | Cobb County Georgia To provide safe, on-time service for all customers, the customer must designate a location where they will be waiting. MARTA Mobility service is restricted to the ADA designated service area within Fulton, DeKalb, and Clayton Counties along a mile corridor located on each side of all MARTA fixed route buses as well as mile radius around each rail station. Subscription service is offered as a convenience to our customers and is accommodated on a space available basis. PDF version] to print a hardcopy of theMARTA Mobility Eligibility Application for Certification Part B(for the completion by your Health Care Provider). To access the automated system, two (2) pieces of information are required: Personal customer ID number, which can be obtained by speaking with a Service Agent at. If the applicant is not satisfied with the opinion of the MAC, formal appellate procedures may be followed. Where can I purchase bus passes? Is a shared ride, advanced reservation mode of public transportation. To claim a lost article before Tuesday of the following week, please call the MARTA Mobility dispatch office at. Assault or threat of assault is prohibited. Any article left on a Mobility bus will be turned in to the MARTA Mobility Dispatch office. MARTA Mobility riders with authorization from a medical professional are allowed to ride with a designated personal care attendant at no additional charge. The customer cancels a scheduled trip less than two (2) hours before the established Ready Time (Late Cancel). Customers may ride standard scooters on the lift, but it is strongly recommended that they transfer to a seat once on board the Mobility Bus. Red Line service will be suspended south of Medical Center from 9pm Feb. 17 through the end of service on Feb. 22nd. How do I use my Reduced Fare Breeze Card? Please complete the Please indicate if no return trip is necessary. Inconvenience in using the fixed route system is not a basis for eligibility. The Mobility Bus arrives at the correct scheduled pick-up location before or during the ready window and the customer (or someone on behalf of the customer) informs the Mobility Operator that he or she is not going to travel (Cancel at the Door). A MARTA Mobility Service Agent will explain the service and/or mail an application. Keeping a log of your reservation dates, ready times, booking identification numbers, and cancellation reference numbers is highly recommended. Customer zip code, which is the password to access the automated system. 404-848-6900, Two hands exchanging a MARTA Mobility Breeze Card with a large slash indicating an unauthorized exchange. Customer Care Representatives (CCRs) are available to take customer reservations up to seven (7) days in advance. MARTA Police (Emergency) 404-848-4911. Wheelchair electric power must always be turned off until the operator instructs the customer to re-engage. PDF RIDER'S GUIDE - Metropolitan Atlanta Rapid Transit Authority Disadvantaged Business Enterprises (DBE) Program, MARTA's Transportation Assistance Program for the Homeless, Title This service is designed for customers who can use the fixed route system if an accessible route is available to them. Example: During the review of infractions for the month of June, it was determined that the systems average number of No-Show infractions for the month was two (2). Yes, you can register your Reduced Fare Breeze Card and load it online at MARTA Mobility is our paratransit service available to anyone unable to ride or disembark from our regular MARTA transit services. NOT TRANSFERABLE: This card is not transferable and if pre-sented by any person other than whom it is issued, MARTA will confiscate the card. Mobility Operators are prohibited from administering medication. MARTA Police (Non-Emergency) 404-848-4900. If a customer fails to re-certify by their expiration date, MARTA Mobility services will be terminated to include deactivation of the MARTA Paratransit Breeze card. Visit our MARTA Mobility page to see the qualifications for this service. MARTA Mobilitys pick-up or drop-off locations are directed by the passenger; such as residences, medical facilities, retail outlets or other attractions. MARTA reserves the right to conduct in person interviews and to perform functional assessments prior to making all final eligibility determinations. No-Shows that are not within the customers control will not be counted against the customer (i.e. If the facility has a guarded gate or limited access, the customer should inform the security staff of the scheduled pick-up and return times. MARTA - Metropolitan Atlanta Rapid Transit Authority Should an application be denied, the applicant has the right to appeal. The fax number for Mobility Eligibility is 404-848-6900. For safety purposes, it is strongly recommended that wheelchairs be backed onto the hydraulic lift. MARTA Mobility is a shared ride, advance reservation mode of public transit. About MARTA. 404-848-5826. 404-848-5826. Marta Mobility 2010-2023 - signNow For example, a person may be able to reach bus stops that are no more than three blocks away, and where there is a safe, accessible path of travel, but she may require paratransit if distances are greater than three blocks, or if there are path of travel obstacles such as steep hills, deep snow or ice, or other obstacles. Simply put, MARTA does not have enough Bus Operators to operate all the trips on all the various routes. Accessible Services - MARTA MARTA has the right not to issue a replacement card. You willstill have the optionof goingintovoicemail. The Ready Time is the earliest time in which a vehicle may arrive at the customers location. Also please be advised that this card must be surrendered upon request by a MARTA official. Customers desiring subscription service should contact Reservations and provide the CCR the desired days and times of travel. [Code Section 37.123(e) (1)], Any individual with a disability who needs the assistance of a wheelchair lift or other boarding assistance device and is able, with such assistance, to board, ride, and disembark from any vehicle which is readily accessible to and usable by individuals with disabilities if the individual wants to travel on a route of the system during the hours of operation of the system at a time or within a reasonable period of such time, when such a vehicle is not being used to provide designated public transportation on the route. [Code Section 37.123(e) (2)], Any individual with a disability who has a specific impairment-related condition which prevents such individual from traveling to a boarding location or from a disembarking location on such system. [Code Section 37.123(e) (3)]. Same day cancellations are cancellations made on the date of travel. breezecard.com. Requests to suspend subscription service until further notice will not be accepted. Lost Item Inquiry Formfor lost items. MARTA Mobility Guide - Metropolitan Atlanta Rapid Transit Authority Overview At the expiration of the eligibility certification, customers are required to re-certify for Mobility service. *Unlimited rides for consecutive days beginning first day of use. Operators cannot make change. MARTA Customer with visual impairment and service animal assisted by a MARTA Mobility Operator Interviews at MARTA Experience Positive 71% Negative 21% Neutral 8% Getting an Interview Applied online 74% Recruiter 9% Employee Referral 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at MARTA Bus Operator (4) Intern - Hourly (2) Station Agent (2) Managerial (1) See more interviews for top jobs We don't offer Reduced Fare versions of any of our pass programs. The Reduced Fare pass is only compatible with one-way tickets, round trips and trip packages in multiples of 10 or 20. MARTA Mobilityis our service that provides ADA Complementary Paratransitservice to anyone unable to ride or disembark from our regular MARTA transit services. Customers with expired passes or insufficient funds on their MARTA Mobility Breeze Cards will not be allowed to ride unless they pay cash for their trip. The thirty (30) Minute Ready Window will begin at the stated Ready Time. A customer traveling from a large office building, medical facility, or other similar area must meet the vehicle at the curb closest to the main reception desk or lobby entrance. Fares are subject to change; however, in accordance with ADA public law, fares for MARTA Mobility cannot exceed twice the fare for regular fixed route and rail service.
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